Q: How To Buy? A: It is easy to buy at www.condom69.com. Come, play this video and let us show you how.
Q:
Currency
A:
All purchases are quoted in Ringgit Malaysia (RM).
Q:
Free Gift
A:
Customer with minimum order of RM50 is entitled to 1 free gift (on per order basis and subject to availability). More choices of free gift will be opened up when you increase your order. The more you buy, the more choices you have. Choose the gift you like most.
Q:
What's the Shipping Rate for Shipping to Malaysia?
A:
Free, subject to a minimum purchase of RM100.00. A delivery fee of RM10 will be charged for purchases below RM100.00
Q:
Method of Payment
A:
You can make payment by Credit Card(Visa / Master), Paypal, Online Banking, cheque (subject to clearance) or cash into any of our accounts at any Maybank, Public Bank or CIMB Bank nearest to you.
For verification purpose,you will need to sms (+6017-388 7826) or e-mail.
Do include your name, order id and bank-in slip transaction number when you e-mail or sms to us.
Once you checkout, you will need to key in your shipping information. At the Payment Option, select "Credit Card" and click "Continue" once you entered your email address.
Review your order and click "Confirm Order".
You will be routed to our Secured Payment screen where you need to perform the following:
1) Credit Card No.
2) CVV number
3) Expiry Date
4) Check/tick the box to authorize Mobile88.com Sdn Bhd to debit your credit card
5) Lastly, click "Pay by Credit Card" to proceed with the payment
6) Please allow approximately 20 seconds for the payment to take effect.
7) You will be prompted with a confirmation once the payment is successful.
**Note :Mobile88.comwill appear in your credit card statement
Q:
Why I Cannot Use My Credit Card?
A:
Please be informed that currently our payment gateway does not accept HSBC Master Credit Card & MBF Master Credit Card due to system upgrading.
The following banks are the known 3D Issuing Banks in Malaysia at this moment.
Alliance Bank
HSBC Bank
Public Bank
Hong Leong Bank
EON Bank
Bank Islam
MBB (converting the cardholder on stages)
For CIMB & Southern Bank Credit Card, please apply for Virtual Card in order to make online transactions.
Q:
Cash On Delivery (C.O.D)?
A:
COD service has not been very established in this location. Hence, we are unable to provide the service.
Q:
Will Anyone Know What Am I buying?
A:
All products are shipped discreetly in a nondescript plain package or box with absolutely no indication as to the contents.
There's absolutely no way of telling what's inside the parcel or who the sender is. Your purchase is kept 100% secret from nosy neighbours and prying postmen.
Shop in confidence!
Q:
Am I Guaranteed To Receive the Package?
A:
100% Safe and Guranteed. It is shipped in Malaysia internally, there's no chance you need to worry about.
Q:
What Will Happen To the Parcel If I Was Not Around To Acknowledge?
A:
If there is nobody around at your given address to acknowledge the parcel, the courier agent will normally leave a notice in your mail box or contact you at your given number for further arrangement.
Q:
It Has Been 3 Business Days and the Parcel is yet to Arrive?
A:
Delivery to major towns in Malaysia will normally takes 2-3 business day.
Please let us know if you do not receive the parcel on the fourth day. We will be most happy to assist you in tracking the parcel.
Q:
Product Warranty
A:
Condom69 will check all products and ensure they are in good condition before we send them to you.
Products sold are non-returnable or exchangeable.
Q:
How To Get More Information about Products Sold in Condom69?
A:
All products sold in our website are with functionality specification.
You may call our customer service for more product details.
Q:
Customer Service Phone Support
A:
12:30PM - 9:30PM Daily
Q:
How Long Can I Get My Ordered Products?
A:
Your ordered products will be delivered to you within 3 working days after we receive your full payment.
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